sales(at)beltdr.com, 310 906 0826, Skype: beltdr

Customer Service

Shipping & Delivery
Orders for Schindelhauer bikes will ship direct from Germany will ship with UPS frieght, and will arrive in 3-4 days on average, after the bike is ready for shipment.  All other orders, will be shipped via UPS from our logistics center in Southern California, and will usually arrive in 2-3 business days.  International shipments, will be shipped via UPS, and will arrive in 3-5 business days.  Most orders will ship within 2 business days.  If special shipping is necessary to complete an order, it will be agreed upon by email.
Privacy & Security
BeltDR is committed to your privacy.  We do not collect identifying information about you when you visit our site.
Returns & Replacements
You may return items within 30 days of delivery for a full refund, minus the original shipping cost. We will pay the return shipping costs if the return is a result of our error. Items should be returned in their original condition and product packaging. After the product is received and reviewed you will receive your refund.
Ordering
Place orders online or for wholesale orders email us at customerservice(at)beltdr.com or call 310 906 0826.
Payment, Pricing & Promotions
Payment by credit card or wire transfer is acceptable.  Prices and promotions are subject to change without notice.
Viewing Orders
If you are having difficulty viewing your order online email us at customerservice(at)beltdr.com or call 310 906 0826.
Updating Account Information
If you are having trouble updating your order account information email us at customerservice(at)beltdr.com or call 310 906 0826.

General Terms and Conditions applicable to Use of a Web Site.

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Use License

a.   Permission is granted to temporarily download one copy of the materials (information or software) on beltdr.com's web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

i.  modify or copy the materials;

ii.  use the materials for any commercial purpose, or for any public display (commercial or non-commercial);

iii.  attempt to decompile or reverse engineer any software contained on beltdr.com's web site;

iv.  remove any copyright or other proprietary notations from the materials; or

v.  transfer the materials to another person or "mirror" the materials on any other server.

b.   This license shall automatically terminate if you violate any of these restrictions and may be terminated by beltdr.com at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

a.   The materials on beltdr.com's web site are provided "as is". beltdr.com makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, beltdr.com does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall beltdr.com or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on beltdr.com's Internet site, even if beltdr.com or a beltdr.com authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on beltdr.com's web site could include technical, typographical, or photographic errors. beltdr.com does not warrant that any of the materials on its web site are accurate, complete, or current. beltdr.com may make changes to the materials contained on its web site at any time without notice. beltdr.com does not, however, make any commitment to update the materials.

6. Links

beltdr.com has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by beltdr.com of the site. Use of any such linked web site is at the user's own risk.

7. Site Terms of Use Modifications

beltdr.com may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law

Any claim relating to beltdr.com's web site shall be governed by the laws of the State of New York without regard to its conflict of law provisions.